What is a guidebook?

A guidebook is a personalised, web-based guidebook for your rental. Instead of sending long check-in messages or printing paper instructions, you share a single link that guests can open on their phone or laptop. It contains everything they need — WiFi, house rules, local tips, check-out instructions, and more.

In reality it contains whatever information you want to present to your guests and in the order of your preference.

Screenshot: Portal Builder interface

Portal Builder layout

The Portal Builder is divided into two areas:

  • Left panel: Section list — add, reorder, and manage sections.
  • Right panel: Live preview — see exactly how your portal looks as you build it.
Screenshot: Portal Builder interface

Available section types

Section What it contains
🏠 Welcome Host photo, name, and welcome message
📶 WiFi Network name and password
📋 House Rules Formatted list of rules
🔑 Check-in Entry instructions, key code
🧹 Check-out Check-out time and instructions
📍 Getting There Address, directions, map link
🍽️ Local Recommendations Restaurants, cafes, attractions
📞 Emergency Contacts Key contacts and numbers
📄 Custom Section Freeform text and rich content

Publishing your portal

Once you're happy with your portal, click Publish. This generates a unique URL you can share with guests directly, via a QR code, or through a message template. See Publishing & Sharing for details.

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Live preview

The centre preview updates in real time as you edit sections — you always see exactly what your guests will see.